Eye Openers: Breakfast Sessions
Make the most of your mornings with a healthy serving of knowledge.
Start your morning early by connecting with colleagues at these optional breakfast sessions.
Sessions will be held on Wednesday, June 19, from 7-7:45 a.m. and on Thursday, June 20, from 7:30-8:15 a.m.
Leveraging Quality Data for Improved Acute Stroke Care
This session will discuss how quality data was utilized to help improve acute stroke care protocols at Trinity Regional Medical Center. The presenter will share the steps that were taken to create change in new process implementation to achieve optimal evidence based practice outcomes for the stroke population.
- Explain the importance of using quality data trends to evaluate the need for process improvements with acute stroke care.
- Articulate acute care stroke process implementation improvements to achieve improved patient outcomes.
- Identify barriers, along with steps to overcome them, in implementing quality data analysis and process improvement initiatives.
- Melissa Anderson, MA, BS, RN, Accreditation Specialist, UnityPoint Health, Trinity Regional Medical Center, Fort Dodge, IA
Product Versus Process: Streamlining Contract Analysis
This session will highlight Billings Clinic’s journey to create a best in class process to address the product management process from start to finish. The presenters will discuss the challenges and lessons learned while streamlining and accelerating the organization’s approach to value analysis and contract management. The process steps, data analytics and engagement techniques used to strengthen product management process – from new product requests to contract analysis – will be shared. A discussion of effective strategies to engage key stakeholders will also be included.
- Describe the challenges, and corresponding strategies to overcome them, that arise from streamlining product request process.
- Discuss the importance of involving clinicians in the improvement process for redesign.
- Articulate issues related to contract review and list methods to improve the contract management process.
- Pamela Darnell, RN, MSN, Clinical Resource Consultant, Billings Clinic, Billings, MT
- Steve Smith, MBA, Value Analysis Data Coord, Billings Clinic, Billings, MT
Standardized Roadmap for Deploying OPPE
This session will highlight the work of a high performing health system to streamline and standardize its clinical performance management system across a diverse and geographically disparate system with multiple facilities, EHRs, and accrediting bodies. Presenters will share practical strategies and lessons learned to successfully standardize professional practice evaluations and better leverage data for performance improvement initiatives.
- Describe strategies for implementing a provider performance system in complex health systems with multiple facilities, EHRs, and accrediting bodies.
- Discuss the benefits of standardized data analytics tools in professional practice evaluations and performance improvement initiatives.
- Articulate effective collaborative techniques to engage all stakeholders in a standardized provider performance system.
- Adol Esquivel, MD, PhD, Divisional Director of Clinical Analytics, CHI St. Luke’s Health, Houston, TX
- Fengwei Zhong, Director, Clinical Effectiveness & Informatics, CHI St. Luke’s Health, Houston, TX
From Diagnosis to Cure: Linking Hepatitis C Patients to Treatment
The race to an effective cure for hepatitis C has been completed. Now is the era of finding infected patients. Our new mission is getting infected patients on treatment and managing them closely to improve their chances of being cured. SSM Health has developed an integrated hepatitis C management program through collaboration of the pharmacy and infectious disease departments. The program has achieved globally recognized success in curing and managing patients. In the newest installment of the program SSM Health has focused on identifying new patients through best practice alerts in the primary care setting and now even in the hospital emergency departments. Expanding from primary care to acute care, now the hunt is on to eliminate this chronic infectious disease and allow patients to live a virus free life.
- Describe how to expand hepatitis C screening in a health system.
- List methods that improve linking infected patients to care.
- Describe the critical components of a hepatitis C management program that achieves high cure rates.
- Eric Huckins, PharmD CSP, Specialty Pharmacy Manager, SSM Health, Madison WI
- Patrick Lary, RPh, Clinical Pharmacy Specialist, SSM Health- Dean Medical Group, Madison WI
Failing Forward and Finding Success!
Many of us have heard the saying “If at first you don’t succeed, try, try again” and other ruminations on never giving up. This presentation will examine some of those well known – and not so well known – adages through stories and anecdotes that engage humor as a tool to help solve some thorny healthcare challenges. The presenters will share a “Just Culture” approach to help understand the value of failure and empower leaders and their teams to embrace change. Join us on a journey to take a fresh look at problem-solving as you prepare for a bright and successful future!
- Describe the value of lived experiences to expand leadership and problem-solving knowledge.
- Discuss how career experience helps build perspective and wisdom to advance leadership capacity.
- Articulate the value of embracing failure when reaching for success.
- AnnMarie Papa, DNP, RN, CEN, NE-BC, FAEN, FAAN, Vice President and Chief Nursing Officer, Einstein Medical Center Montgomery, East Norriton, PA
- Pat Modafferi, MHA, Vice President Healthcare Services, Einstein Medical Center Montgomery, East Norriton, PA
A Five-Star Approach: Excellence in Wound Care
Building and sustaining a top-quality inpatient and outpatient wound care program can be challenging. This session will highlight St. Luke’s University Health Network journey to discover the five points of the star – finance, growth, people, quality and service – and how they influence the development of a successful a network of seven wound care centers. Presenters will share the strategies for implementing consistency and standardization, financial improvements and process steps necessary to build an inpatient wound care program.
- Describe how the five points of the star guided wound care to operational excellence.
- Identify steps needed to build a prevention-focused inpatient wound care program.
- List the components of a successful program to standardize and promote consistency across multiple wound care centers.
- Lindsey Rich, MBA, Network Director, Wound Care, St. Luke’s University Health Network, Bethlehem, PA
- Joe Pinto, Vice President of Network Operations, St. Luke’s University Health Network, Bethlehem, PA
Spend Money to Save Money: Utilizing Technology for Contract Management
Over the past ten years, SSM Health invested roughly $100,000 in new contract management technology and captured over $5,000,000 in savings – a remarkable return on investment. This session will detail the benefits and features of leveraging technology to reduce waste in cataloging, organizing and accessing contracts. Presenters will provide a roadmap of available electronic contracting tools and practical lessons learned on how to evaluate them.
- Describe the intricacies of implementing an electronic contract management process for health care contracts.
- Identify cost savings that can be achieved by implementing electronic contract management databases and other electronic tools.
- Articulate the components of a successful plan to incorporate contract management technology.
- Matthew Pearson, J.D., Assistant General Counsel, SSM Health, St. Louis, MO
- Brad Williams, J.D., Senior Managing Attorney, SSM Health, St. Louis, MO
One Organization’s Voyage Managing Mistakes During Enterprise-Wide Change
Change is hard, especially when you have a large, complex organization scattered across a geography the size of a small state. This session offers an honest discussion into Vidant Health’s mistakes, bumps, and bruises as they underwent an enterprise-wide transformation effort. Presenters will detail the journey to implement Vidant’s “Voyage to Excellence” – which identified over $70 million in cost savings, but also created some created unanticipated obstacles along the way. The presenters will share where things went poorly. But don’t shed any tears for them – they’ll also tell you how they fixed it!
- Describe potential pitfalls and issues when undergoing large-scale transformation.
- List the components of a meaningful and effective foundational infrastructure for decision-making, communication and alignment.
- Articulate successful transformation methods to ensure that organizational work is done while also executing on your specific performance improvement goals.
- Jacob Parrish, MPH, PMP, Vice President, Systems & Procedures, Vidant Health, Greenville, NC
- Bianca Briola, Principal, Premier
Expansion of a Pharmacy-Based Medication History Program
The expansion of a pharmacy-based medication history program across a diverse ten hospital system will be described. Included will be the background of the successes and limitations of previous medication history processes and the system’s desire to improve the overall results of our past cumulative medication history efforts. A proposal to expand the role of the pharmacy team in the medication history process was created to meet the organizational need. Working with key stakeholders across the system, the proposal to add additional pharmacy staff to improve the process was successfully presented to senior leadership for approval. The approval process and outcomes will be shared.
- State the key stakeholders in creating the optimal medication history process.
- List the components of a successful value proposition for obtaining accurate medication histories.
- Identify the ways to cost justify dedicated medication history personnel.
- Doug DeJong, RPh, MBA, FASHP, System Vice President of Pharmacy Services, PeaceHealth, Vancouver, WA
- Jeff Corsentino, Pharmacy Director, PeaceHealth St Joseph Medical Center, Bellingham, WA
Transformational Leadership in Reducing HAIs
Reducing hospital acquired infections is a priority across the nation, but most hospitals struggle with driving down their occurrences and sustaining the improvement. Transformational change requires a hands-on approach from executive leaders to drive a culture of accountability. This session will detail Inova’s efforts to implement senior leader safety rounds to improve compliance with care bundles. Participants will understand the data analytics, process steps and collaborative engagement techniques used to drive significant, system-wide reductions in the incidence of CAUTI, CLABSI, and CDI.
- Describe the importance of consistent executive presence in changing behaviors to lead to better outcomes.
- Articulate the components of a successful program to implement safety-focused rounds to hardwire desired behaviors in front-line staff.
- List the data analytics required to demonstrate sustained reduction in organizational HAI rates.
- Maureen Robertson, RN, Quality Director, Inova Alexandria Hospital, Alexandria, VA
- Fadia Feghali, RN, Chief Nursing Officer, Inova Alexandria Hospital, Alexandria, VA